Terms

Who makes Underlock

Underlock is made by Joe Azzi, in Ontario, Canada. In these terms, “we” means Joe Azzi. To reach us, write to [email protected].

Your files are yours

What you put in Underlock stays yours. It’s encrypted on your iPhone, and we never receive your files, your pattern or your keys.

Keeping your way back in

When you set up a vault, Underlock shows you a 12-word recovery phrase. Keep it on paper, somewhere safe. If you forget both your pattern and your recovery phrase, nobody can open your vault, not even us: we can’t reset it, because we never receive your keys.

Free and Pro

Underlock is free forever: one vault, no file limit. If the free plan ever changes, you keep the plan you started with.

Pro adds more vaults, a decoy pattern, other app icons, a log of tries to get in and a Lock Screen camera. Pro is bought inside the app, through Apple, as Monthly, Yearly or Lifetime. Pricing shows the prices. Apple’s own terms cover the payment. Refunds are Apple’s decision.

Apple charges your Apple Account when you confirm the purchase. Monthly and Yearly then renew until you cancel, and each renewal is charged in the last 24 hours before your plan’s month or year ends. To stop the next renewal, cancel before those last 24 hours. To cancel, open the Settings app, tap your name, then tap Subscriptions. If you cancel, Pro stays on until the month or year you paid for ends. Deleting Underlock doesn’t cancel your plan.

Yearly starts with 14 free days, once per Apple Account. To pay nothing, cancel at least 24 hours before the 14 days end. Otherwise, Apple charges for the year when the 14 days end.

Lifetime is one payment. Lifetime includes every Pro feature, now and later, and it never becomes a subscription.

If Pro ends, every vault still opens, and you can view, share out and delete everything. You can’t add new vaults or turn on new Pro settings until you have Pro again. The app icon goes back to Underlock’s own icon, the Lock Screen camera stops saving, and the log of tries to get in stops noting new tries. A decoy pattern you already set up keeps working.

Apple’s licence agreement

Apple’s standard licence agreement for App Store apps also applies to the app.

Using Underlock responsibly

Use Underlock and this website within the law, and only for things you have the right to keep. A decoy pattern is for when someone forces you to open Underlock. It opens the vault you chose and erases every other vault on your iPhone. Vaults that weren’t backed up are gone. Deleting data when the law requires you to keep it can be an offence in some countries.

What we can and can’t promise

We work to keep Underlock reliable and to say plainly what it can’t do: our limits page lists the limits we know of. No app can protect you from everything, so keep your recovery phrase and keep a backup.

This website

The comparison tables describe other apps as their makers described them on their own pages when we last checked.

Our guides and other pages are general information, not legal, medical or financial advice. Other companies’ steps and rules can change after we check them.

Apple, iPhone and iCloud are Apple’s trademarks, and other apps’ names belong to their makers. Underlock isn’t made by, or connected with, any of them.

Our responsibility

Underlock and this website are provided as they are. We don’t promise that they will always work without a fault, or that no file will ever be lost. As far as the law allows, we aren’t responsible for lost files or for indirect losses, and our total responsibility is no more than what you paid for Underlock in the last 12 months. Nothing here takes away rights that the law in your country gives you and that you can’t give up.

Which law applies

The laws of Ontario and of Canada apply to these terms. If you live somewhere else, you keep the rights your country’s consumer laws give you.

Changes

If these terms change, we update this page and the date at the top. If you keep using Underlock or this website after that, the new terms apply.